top of page

Service Desk - Chillers

Totton, Totton, Southampton, UK

Job Type

Full Time

About the Role

Service desk for busy field based nationwide chiller service engineering team.

If you want to work for a company who:
• Values and respects you as a Team Member
• Positively promotes initiative
• Working towards becoming a leading name in our industry
• Is transparent, inclusive & embraces diversity
• Lives by our core values
• Has an energetic, committed Leadership Team
• Offers progression opportunities
• Offers inhouse CPD
• Embraces your ambition to progress
• Promotes Health & Well Being at Work

And gives you:
25 days holiday plus bank holidays
BUPA (after 1 years’ service)
5% attendance bonus after 3 months


Applicants must have:

Experience with service desk with CHILLERS or similar refrigeration / technical equipment

•             Communication skills for resolution

•             Personality to be always helpful and solutions driven

•             Enjoys problem solving

•             Naturally being understanding and sympathetic towards clients dealing with their own problems

•             Collaborative and supportive helping colleagues especially field engineers working long hours

•             Excellent English language fluency including engineering and technical terminology

About the Company

GalxC Cooling (pronounced galaxy) – About Us and the Role

Established in 2006 by an experienced Leadership Team with extensive experience in the process cooling, air conditioning and industrial refrigeration sector. We value the importance of applied cooling engineering - allowing us to provide applications advice, design, install and commissioning. We can offer complete & bespoke solutions for cooling projects, which we are then able to service and maintain utilising our own experienced team of in- house engineers with years of technical knowledge equalling minimal downtime for our valued Clients.

Our vision – ‘Our customers’ goal is our goal’ Our purpose – ‘We make the impossible, possible’. This means we are committed to delivering prompt, efficient, value-for money service whilst never compromising on quality.

Proud of our heritage and the reputation we have built, we are experiencing growth and expansion, enabling us to manoeuvre into our next chapter. Redefining our core values, vision and growth plans, this an incredibly exciting time for the company.

Due to this continued growth, we are now seeking experienced service desk team members.

We are seeking self-motivated people who are conscientious, reliable, able to complete tasks & assume responsibilities, capable to follow and adhere to the H&S directive & F-Gas Legislation.

bottom of page